Sampoorna Consultants Pvt Ltd - Date posted: 12 Sep 2013
Job Specification- Requisition Department Infrastructure Management Role / Job Title Process Lead No. of Positions 01 (One) Expected Start Date TBD ( indicative September/Oct 2013) Reporting To Operations Lead Grade Senior Skills / Experience (Mandatory) Advanced/Expert knowledge on • All ITIL processes • Software Development, processes • Leadership skills • Remote and Virtual working and team management • Client management • Escalation management • Project management • In depth Process Knowledge Personal Attributes Excellent communication skills oral and written Process oriented Desire to learn and ability to quickly implement learnings, train and coach team mates Expert/advanced Troubleshooting skills Good Team player and manager Highly motivated and ambitious Ability to manage work as per the targets provided Ability to work in a virtual and remote environment Location Chennai Any other points to the help in Recruitment (like domain targeted) Minimum 10 years experience and previous experience in a similar role or have worked in a similar role ITIL V3 foundation and Intermediate/Expert certified People management skills (large team) Ready to work on call after office hours as needed and UK standard office hours regularly ...
Job Specification- Requisition Department Infrastructure Management Role / Job Title Process Lead No. of Positions 01 (One) Expected Start Date TBD ( indicative September/Oct 2013) Reporting To Operations Lead Grade Senior Skills / Experience (Mandatory) Advanced/Expert knowledge on • All ITIL processes • Software Development, processes • Leadership skills • Remote and Virtual working and team management • Client management • Escalation management • Project management • In depth Process Knowledge Personal Attributes Excellent communication skills oral and written Process oriented Desire to learn and ability to quickly implement learnings, train and coach team mates Expert/advanced Troubleshooting skills Good Team player and manager Highly motivated and ambitious Ability to manage work as per the targets provided Ability to work in a virtual and remote environment Location Chennai Any other points to the help in Recruitment (like domain targeted) Minimum 10 years experience and previous experience in a similar role or have worked in a similar role ITIL V3 foundation and Intermediate/Expert certified People management skills (large team) Ready to work on call after office hours as needed and UK standard office hours regularly ...
