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Customer Care Executive- Inbound Voice Process- For a Group Company of HDFC- Chennai (Tamil Nadu)

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RED OAK - Date posted: 03 Mar 2014
Job description Effective Query Management on calls 2. Targetted productivity 3. Maintain benchmark call quality scores 4. Data enrichment 5. Targetted Adherence to the roster (attendance & punctuality) 6. Maintain benchmark product & process knowledge scores Requirements ...

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