HCL Infosystems Ltd - Date posted: 28 Apr 2014
Interaction with the client and ensuring all Service deliverables are met To prepare and review Standard Operating Procedures (SOPs), Account Maps, Process Manual etc., To propose strategic solutions for the pain points of the client. SLA / Performance adherence Attrition Control and provide motivation to his team members Should contribute to overall business growth...
Interaction with the client and ensuring all Service deliverables are met To prepare and review Standard Operating Procedures (SOPs), Account Maps, Process Manual etc., To propose strategic solutions for the pain points of the client. SLA / Performance adherence Attrition Control and provide motivation to his team members Should contribute to overall business growth...