RED OAK - Date posted: 15 May 2014
Effective Query Management on calls Targeted productivity Maintain benchmark call quality scores Data enrichment . Target Adherence to the roster (attendance & punctuality) . Maintain benchmark product & process knowledge scores .Respond to all queries over calls within the targeted AH T to achieve maximum productivity ...
Effective Query Management on calls Targeted productivity Maintain benchmark call quality scores Data enrichment . Target Adherence to the roster (attendance & punctuality) . Maintain benchmark product & process knowledge scores .Respond to all queries over calls within the targeted AH T to achieve maximum productivity ...