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Client Relationship Manager (Tamil Nadu)

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Mascom HR Next Gen - Date posted: 23 Jun 2014
Manage customer arrivals to maximize relationship building opportunities. Improving the overall customer relationship, delivering reliable administrative support and customer service. Acknowledging customers promptly and treating them in a courteous manner. Finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information. Maintaining a strong knowledge of products of the company. Assist in the analysis of customer trends to enhance sales and service management process and pre-requirements. Sales activity planning, including reviewing existing customer files to identify sales opportunities. ...

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