FIS Global Business Solutions India Pvt Ltd - Date posted: 22 Jul 2014
Provides capacity planning support services to application teams and Enterprise Technology Services operations teams. Requires knowledge of z/OS operating systems, IBM z hardware platforms and SAS or IBM TDS (Tivoli Decision Support). Additional knowledge of CICS/DB2/IMS systems helpful. Knowledge of I/O subsystems and tools for I/O analysis in the z/OS environment is a plus. Primary duties may include installation and support of capacity management tools, detailed capacity analysis, identification of tuning opportunities, and recommendation of capacity increases, and presentation to various levels of management. - Meets commitments and provides excellent customer service at all times with internal and external clients - Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered enabling managers to initiate escalation if necessary and assess areas where changes and/or additional support may be warranted - Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to ETS management - Assists application groups with performance analysis by identifying tuning opportunities and measuring impact of application tuning as well as new application changes and releases - Monitors and measures resource consumption (CPU, Memory, storage et al) - Measures and extrapolates historical growth to predict future trends - Works with application teams to understand future growth requirements due to application program changes as well as customer conversions and de-conversions - Incorporates all data into a comprehensive capacity forecasts - Identifies how capacity will be increased along with associated costs and works with appropriate teams to turn capacity forecast into a capacity plan - Prepares and presents reports on capacity management duties to management - Provides daily support for data collection process - 24x7 on-call support of data collection process - Other related duties are assigned as needed...
Provides capacity planning support services to application teams and Enterprise Technology Services operations teams. Requires knowledge of z/OS operating systems, IBM z hardware platforms and SAS or IBM TDS (Tivoli Decision Support). Additional knowledge of CICS/DB2/IMS systems helpful. Knowledge of I/O subsystems and tools for I/O analysis in the z/OS environment is a plus. Primary duties may include installation and support of capacity management tools, detailed capacity analysis, identification of tuning opportunities, and recommendation of capacity increases, and presentation to various levels of management. - Meets commitments and provides excellent customer service at all times with internal and external clients - Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered enabling managers to initiate escalation if necessary and assess areas where changes and/or additional support may be warranted - Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to ETS management - Assists application groups with performance analysis by identifying tuning opportunities and measuring impact of application tuning as well as new application changes and releases - Monitors and measures resource consumption (CPU, Memory, storage et al) - Measures and extrapolates historical growth to predict future trends - Works with application teams to understand future growth requirements due to application program changes as well as customer conversions and de-conversions - Incorporates all data into a comprehensive capacity forecasts - Identifies how capacity will be increased along with associated costs and works with appropriate teams to turn capacity forecast into a capacity plan - Prepares and presents reports on capacity management duties to management - Provides daily support for data collection process - 24x7 on-call support of data collection process - Other related duties are assigned as needed...