Sabari Enterprise - Date posted: 04 Jun 2013
• Assist in achieving customer service objectives by contributing customer service information, which will be used for strategic plans and reviews; amending quality and customer service standards; resolving problems; identifying customer / patient service trends; determining system improvements. • Maximizes customer service by understanding patient requirements, providing help desk resources and technical advice; resolving problems. • Generates reports to the management regarding patient expectation & our provision status. • Identifies and overcomes complacency, by constantly improving the functional abilities. • Keeps in touch with his/her entire team by regular meetings. Updates job knowledge by participating in training programmes organized by management or by external agencies with approval from management. ...
• Assist in achieving customer service objectives by contributing customer service information, which will be used for strategic plans and reviews; amending quality and customer service standards; resolving problems; identifying customer / patient service trends; determining system improvements. • Maximizes customer service by understanding patient requirements, providing help desk resources and technical advice; resolving problems. • Generates reports to the management regarding patient expectation & our provision status. • Identifies and overcomes complacency, by constantly improving the functional abilities. • Keeps in touch with his/her entire team by regular meetings. Updates job knowledge by participating in training programmes organized by management or by external agencies with approval from management. ...