Amtex Info Solutions Pvt Ltd - Date posted: 23 Apr 2014
• Improving the team and facilitating the communication among the members of team. • Exceeding and meeting departmental objectives, including conversion targets, and lead generation. • Creating sense of ownership within the employees and resolving employee issues, if any. • Encouraging, supporting and motivating actively one’s peer team. • Looking constantly for development as well as continuous improvement for the entire team. • Monitoring, organizing, and coaching team on day-to-day basis. • Communicating the company’s purpose, core values, vision to the front employees. • Ensuring that the employees follow their schedules properly as designed. • Handling escalated calls, complaints, questions and queries as necessary. • Facilitating cross-functional communication within employees for improved working condition. Carrying out team meetings and actively participating in the monthly and weekly meetings. • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the expectation. ...
• Improving the team and facilitating the communication among the members of team. • Exceeding and meeting departmental objectives, including conversion targets, and lead generation. • Creating sense of ownership within the employees and resolving employee issues, if any. • Encouraging, supporting and motivating actively one’s peer team. • Looking constantly for development as well as continuous improvement for the entire team. • Monitoring, organizing, and coaching team on day-to-day basis. • Communicating the company’s purpose, core values, vision to the front employees. • Ensuring that the employees follow their schedules properly as designed. • Handling escalated calls, complaints, questions and queries as necessary. • Facilitating cross-functional communication within employees for improved working condition. Carrying out team meetings and actively participating in the monthly and weekly meetings. • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the expectation. ...