Quatrro Global Services Pvt. Ltd. - Date posted: 23 Apr 2014
Conducting strategic planning sessions to establish the vision, mission, strategy, structure and annual operating plan of the Client Services Delivery teams including both hosted and licensed software customers. Establishing and managing the annual operating plans to implement the strategy defined, and provides an effective structure to the organization to achieve its goals Responsible for overall Performance and Relationship Management of hosted and licensed client accounts including performance analysis, service delivery management, service level management and service request management. Establishes significant relationships with top services clients. The team is accountable for effectively managing the recurring hosted contract for each client....
Conducting strategic planning sessions to establish the vision, mission, strategy, structure and annual operating plan of the Client Services Delivery teams including both hosted and licensed software customers. Establishing and managing the annual operating plans to implement the strategy defined, and provides an effective structure to the organization to achieve its goals Responsible for overall Performance and Relationship Management of hosted and licensed client accounts including performance analysis, service delivery management, service level management and service request management. Establishes significant relationships with top services clients. The team is accountable for effectively managing the recurring hosted contract for each client....