Ktrian Solutions Pvt Ltd - Date posted: 04 Jul 2014
We have an Urgent Opening for Customer Executive. Below mentioned are the Job details for same: Purpose:- To strive to enhance market share of FMCG range, penetration and visibility in a given territory and resolve matters with the Distributors, DSMs and Accounts Key Challenges:- - Maintaining the market share - Generating volume growth - Achieving the AOP Main interactions:- Internal TDM ADC External Shopkeepers Distributors Retailers Route agents Key Responsibilities:- 1. Distributor Management: • Sourcing and Appointment of Distributors as and when required • Motivating and Coaching the Distributor Team and handholding where required • Handling distributor issues with regard to claims and ROI • Building of good rapport as well as controlling the distributor Team • Taking care of route operations, market scheming and breakages at the Godown • Manage stock levels to ensure continuous availability and regular rotation 2. Driving Volume and Growth in the given Territory: • Managing Primary and Secondary sales • Operation of trade schemes within the allotted budget • Appropriate distribution across the territory • Taking care of High Volume Accounts (Top Customers) • Recognizing Selling opportunities • Identify and target new accounts • Striving for channel growth like Eatery and Grocery • Effectively communicating the strategies through gate meetings • Geographical Information System (GIS) implementation across the territory (for the up-country CEs) • Installation and Re-Deployment of Equipments in the Accounts subjected to volumes and other related factors as may be considered. • Proposing for discount to the Accounts as necessary. • Driving of Marketing and Growth initiatives • Dealing with consumer complaints effectively upholding Co values and integrity 3. Merchandising and Promotion • Manage stock levels to ensure continuous availability and regular rotation • Fill and rotate all shelf, displays and equipment to -Cola Company standards • Properly price product • Utilize point of purchase material 4. System Compliance: • Maintenance of Sales Tools including Execution Planner, Coaching Calendar, Territory Score Board, One-With-One, Work-With and Blue Book • 18 days of Work With in the market 5. Channel Management • Awareness of various channels like grocery, eateries etc • Awareness of upcoming channels like Modern Trade and how to tap them effectively • On boarding of particular channels to our existing channel-specific schemes 6. Managing/ developing his team • Coaching of RAs • Effective guidance and handholding to the merchandisers • Being a communication channel between the company and the Distributor Salesmen. • Allotting clear responsibilities to team members- assigning targets etc. • Ensuring TSB completion and mid month target evaluation. Experience and Qualification: • MBA in Sales/ Marketing with 2 -5 yrs of experience work experience in FMCG / Telecom / Retail Skills and Behavioral Attributes:- • Communication Skills • Negotiation Skills • People management skill • Analytical Ability • Team Building Capability • Target Oriented ...
We have an Urgent Opening for Customer Executive. Below mentioned are the Job details for same: Purpose:- To strive to enhance market share of FMCG range, penetration and visibility in a given territory and resolve matters with the Distributors, DSMs and Accounts Key Challenges:- - Maintaining the market share - Generating volume growth - Achieving the AOP Main interactions:- Internal TDM ADC External Shopkeepers Distributors Retailers Route agents Key Responsibilities:- 1. Distributor Management: • Sourcing and Appointment of Distributors as and when required • Motivating and Coaching the Distributor Team and handholding where required • Handling distributor issues with regard to claims and ROI • Building of good rapport as well as controlling the distributor Team • Taking care of route operations, market scheming and breakages at the Godown • Manage stock levels to ensure continuous availability and regular rotation 2. Driving Volume and Growth in the given Territory: • Managing Primary and Secondary sales • Operation of trade schemes within the allotted budget • Appropriate distribution across the territory • Taking care of High Volume Accounts (Top Customers) • Recognizing Selling opportunities • Identify and target new accounts • Striving for channel growth like Eatery and Grocery • Effectively communicating the strategies through gate meetings • Geographical Information System (GIS) implementation across the territory (for the up-country CEs) • Installation and Re-Deployment of Equipments in the Accounts subjected to volumes and other related factors as may be considered. • Proposing for discount to the Accounts as necessary. • Driving of Marketing and Growth initiatives • Dealing with consumer complaints effectively upholding Co values and integrity 3. Merchandising and Promotion • Manage stock levels to ensure continuous availability and regular rotation • Fill and rotate all shelf, displays and equipment to -Cola Company standards • Properly price product • Utilize point of purchase material 4. System Compliance: • Maintenance of Sales Tools including Execution Planner, Coaching Calendar, Territory Score Board, One-With-One, Work-With and Blue Book • 18 days of Work With in the market 5. Channel Management • Awareness of various channels like grocery, eateries etc • Awareness of upcoming channels like Modern Trade and how to tap them effectively • On boarding of particular channels to our existing channel-specific schemes 6. Managing/ developing his team • Coaching of RAs • Effective guidance and handholding to the merchandisers • Being a communication channel between the company and the Distributor Salesmen. • Allotting clear responsibilities to team members- assigning targets etc. • Ensuring TSB completion and mid month target evaluation. Experience and Qualification: • MBA in Sales/ Marketing with 2 -5 yrs of experience work experience in FMCG / Telecom / Retail Skills and Behavioral Attributes:- • Communication Skills • Negotiation Skills • People management skill • Analytical Ability • Team Building Capability • Target Oriented ...